Experience
Hospice of the Chesapeake
Administrative Assistant/Coordinator Volunteer
April 2015-June 2016
• Helped more than double volunteer recruitment in just two months
• Managed Hospice of the Chesapeake’s professional VolunteerMatch.org and AACVC.org recruitment accounts
• Created and edited postings on a recurring basis according to recruitment needs
• Tracked referral sources and identifyied trends in data
• Generated customized greetings and supporting documents for each role
• Maintained accurate records using Microsoft Excel
• Acquired knowledge of patient/family rights and responsibilities
• Maintained confidentiality of patients, families, co-workers, and the organization
• Complied with all aspects of HIPPA law
Chesapeake Life Center
Bereavement Caller
April 2015-June 2016
•Called family members who recently lost a loved one in hospice care to offer them free support services
•Performed risk assessment to determine whether the client had an adequate support network and was grieving in a healthy way
•Suggested additional services or support as may be necessary depending on individual situations
•Documented information to track call date, summary, etc.
Northview Elementary School
Classroom Volunteer
September 2012-May 2017
•Contacted parents by phone to obtain or confirm e-mail addresses for e-mail blast
•Helped provide supplies for school events
•Set up displays of student work in the main hallways
•Graded paperwork and helped chart student progress
Certifications
HIPAA Training for Hospice Staff and Volunteers
Certification Date
April 2015
Relias Learning
Hospice 101: Orienting to Hospice Care
Certification Date
April 2015
Relias Learning
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